Wearing Instructions
DAY 1 Wear 15 to 30 minutes. Remove for at least 3 hours. Repeat once. (Wear 2x/day)
DAY 2 Wear 45 minutes to 1 hour. Remove for 3 hours. Repeat once. (Wear 2x/day)
DAY 3 Wear 1 1/2 hours - 2 hours. Remove for 3 hours. Repeat once. (Wear 2x/day)
DAY 4 Wear 2-3 hours. Remove for 3 hours. Repeat once. (Wear 2x/day)
DAY 5 Increase wearing time by 1-2 hours daily until you are wearing them all day.
PLEASE NOTE: This is a workout regimen for your arches. Please be patient. Break in times vary depending on the individual. Complete comfort may take between 3 - 6 weeks or longer. You may need to adjust wearing time if you have high arches or flat feet.
Lifetime Warranty
TruStep KR3 Foot Correctors are warranted against defects in materials and workmanship. The Lifetime Warranty does not apply to ThinStep Orthotics. Due to the nature of our manufacturing processes, TruStep Health & Wellness LLC cannot warranty against heat and/or abrasion. (Do not leave your TruStep Foot Correctors in the sun or in a hot car). If your foot correctors should break or crack within the lifetime of the product, please email us for the return address and Return Authorization Number. The lifetime of medical grade polyethylene used in TruStep Foot Correctors is 10 years. Please note that the practical lifespan of TruStep Foot Correctors is much longer than 10 years. This warranty does not cover normal wear and tear, discoloration, loss of flexion (flattening of product), damage caused by animals, or any other issues arising from neglect. If after 8 weeks of wearing your TruStep Foot Correctors daily, the metatarsal pressure (golf ball feeling) is extremely uncomfortable (very rare), please email us for a simple refit or wearing adjustment. Due to the medical nature of TruStep Foot Correctors, No Refunds can be issued. Only exchanges can be made within 90 days of the purchase date, if deemed necessary by TruStep Health & Wellness LLC.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OF MERCHANTABILITY. ANY EXPRESS WARRANTY BEYOND THAT SET FORTH ABOVE SHALL BE VALID ONLY IF GIVEN IN WRITING AT THE TIME OF THE SALE AND SIGNED BY AN OFFICER OF TRUSTEP HEALTH & WELLNESS LLC. BUYER REMEDIES AS STATED HEREIN ARE BUYER'S SOLE AND EXCLUSIVE REMEDIES, AND TRUSTEP HEALTH & WELLNESS IS NOT LIABLE FOR ANY DAMAGES WHETHER ORDINARY, INCIDENTAL OR CONSEQUENTIAL. ALL INFORMATION PROVIDED ON THIS WEBSITE IS FOR EDUCATIONAL PURPOSES ONLY AND IS NOT INTENDED TO CURE, TREAT, OR PREVENT A DISEASE OR ANY MEDICAL CONDITION.